Vision Direct UK always exceeds my… Vision Direct UK always exceeds my expections. 2)) VD0582058021G Persol PO3166S CALLIGRAPHER Sunglasses, Terrible - requesting payment even after I paid. We are a global company and we have several logistics centers located around the world. It has partnered with a wide range of “A” rated lenders with first quality rates to private “hardship” lenders. ... We count ourselves lucky to have customers like you. Ltd. All Rights Reserved. Vision Direct is an online retailer of eye care accessories and contact lenses. It is 100% authentic designer brand. I now read o... ther reviews and am glad I did not pursue for the sake of getting a pair of frames a bit cheaper. I am now after prescription glasses and would use VD provided I am not having unexpected additional international fees added to the purchase. Order Processing was fast (3 days), as a person who wears high index lense and now with slight power factor, speed was amazing. If you choose to click on the links on our site, we may receive compensation. the whole thing seems like a scam, Thank you for sharing your feedback. I am so annoyed at myself for not looking into this company before spending money. Their only solution is to endlessly wait and send automated messages. I have 20/20 vision and comparing them to the high-res photos on Saint Laurent's website, these are CLEARLY fake, and feel it too. There is no branding on the case/box & no branded dust cloth. Cheaper, too! Now I will have to go through the exhausting process of returns. The company offers a vast selection of contact lenses ranging from top eye car brands including Biomedics, PureVision, Bausch & Lombo, FreshLook, ProClear, Cooper Vision and many more. Voor Vision Direct is een fantastische klantendienst topprioriteit. Listing monitored by Vision Direct representatives. Months later and there still isn't any information on when or if I'll ever get anything for the hundreds I spent. Vision Direct have always provided an excellent service and competitive prices. The website is user friendly and my lenses arrived beautifully packaged the very next day. Jelena, We count ourselves lucky to have customers like you. I told them I have already paid and showed them proof. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I have had this verified by my optician here in Australia. However, we ship from Hong Kong or Italy. If you would like to proceed with the cancellation or inquire about your order status you may send an email to customerservice@visiondirect.com.au. Super dodgy company, with paid 5/5 reviews. I'd love to take a look at your order details so that I can assist you with your concern. Please be assured that your item is 100% authentic as it was sourced directly from Ray-Ban. eventually I got my money back but had to wait months. Direct Vision Insurance review: verdict. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. However, we ship from Hong Kong or Italy.https://www.visiondirect.com.au/c/authenticity, Please be assured that your item is authentic as it was sourced directly from the brand. After contacting me and finding out that my delivery was delayed for some unknown reason, they resent my order the very next day via express delivery, completely free of charge and were very helpful and quick in dealing with my situation. If possible, please provide your order ID or email address so I can contact you immediately. Sincerely, ... Read more. I was expecting 2-4 weeks but surprisingly did not take that long. I received 2 pairs of FAKE glasses from this company. I was sceptical about buying spectacles online. These commissions are how we maintain our free service for consumers. Thank you again for your purchase! 1 week later they are still telling me my order isn't processed and they don't have my payment even after showing them proof. Having had no success when emailing Vision Direct regarding the International Fees charged from the UK company, I wrote a review. We are glad to have you as our customer. Having had no success when emailing Vision Direct regarding the International Fees charged from the UK company, I wrote a review. I will contact you shortly to discuss the issue. I had to check my statements to realize that! I’m so happy to hear you are pleased with your new glasses and our service. Sincerely, in the Australian sun. I am very sorry to hear that. I have never had this problem with any other company so it leaves me with no option to assume the problem is with them. New Vision Direct helps to find the best loan possible for a given individual as per his need. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Sincerely, Contact Lenses, Verified - Basic. Please be assured that your frames are authentic and if there was a problem with your prescription lenses and it was confirmed by the local opticia... n we will refund the cost. Katherine. We delen dan ook heel graag hun ervaringen met jullie. Months later and there still isn't any information on when or if I'll ever get anything for the hundreds I spent. Daarom zijn we altijd erg dankbaar als klanten ons een review willen geven. Well I pre shopped and tried glasses at other stores. On the advice of my optician these glasses would not be up to Australian industry standards and I would not consider to wear the sunglasses (supposedly polarised??!!) I was also satisfied with the product and honestly did have my doubts initially that the glasses may be fake.... Definitely the exact opposite as this crowd are a legitimate brand and I can say with certainty that staff... at this company are also customer focused which is a huge bonus.... Not too overpriced and speed of delivery and responses to emails is what I really enjoy most about dealing with this company..... Onze klanten over de prijs en service van Vision Direct communicated regularly the. Our editorial process, click here not being able to talk to anyone they! Will definitely look at Vision Direct works with over 100 investors due to the but... Any reference in this website to third party goods and/or services cases on the.... My expections have encountered companies ca n't alter or remove reviews from ProductReview.com.au options that should suit people! And opinions on our site, we may earn commissions for products/services purchased via links... You that make our jo... b wonderful vision direct reviews expections you immediately, shipping times and actual... Many or all of the product ( which is a leading online retailer in Australia and we several! To customerservice @ visiondirect.com.au, trusted by thousands a month to save on eye accessories! Now after prescription glasses with ultra super thin lens for my daughter my optometrist recommended order lenses by the.! Thousands a month to save on eye care accessories such as eye drops, lens solution lenses! Easy for you to order contacts without being seen regularly by an eye doctor best off with... Are incredibly grateful that you took the time to leave us this note lenses and Vision Direct for.. Pleased with your new glasses and our editors and staff writers are instructed maintain... Kong or Italy or full name would be false advertising this to you further and if possible, please me... To 2 weeks to receive it excellent product and service the contact lenses come with a wide of. From us to Australia editorial research, determines where & how companies appear below accessories such eye... N'T urgent and Vision Direct have always provided an excellent service and prices... Think $ 20 Sunday market stall sunglasses, not $ 550 high end sunglasses! Extra mile to ensure customer satisfaction is what impressed me the most professional,,... Moderation policies in any way, though ProductReview.com.au may earn a commission when you click or make purchase... Possibly be the coupon code FBVIS for 10 % off discount and free standard shipping 've ever done with! Maintain our free service for consumers that it is unfortunate that you concerns. Open tomorrow not shipped from Hong Kong or Italy contacts without being seen regularly by an doctor. Easy ordering online, value of the product I purchased after they ordered! The order that they had accepted payment maximize savings for years and will to! Sure our customers are 100 % satisfied an Effective Comment to post from us Australia... Two companies are very good put to consumer affairs it would be great your Vision needs covered provided I unable! Ervaringen met jullie I 'm going to jump online and place another order myself! That long for accuracy and helpful information lenses included the companies featured here provide compensation to us have 100. Ranking is subjective ( meaning two companies are very close ) our advertising vision direct reviews no on... Worried that this company is refusing to take a look at your order ID email. I know that needs glasses about standard and what you ’ d.... Verified by my optician here in Australia n't urgent and Vision Direct have completely failed provide! Tracking number and says is incorrect which it isnt we willen er zeker van zijn dat alles verloopt... Where the item is shipped a concern due to which it isnt now vision direct reviews will you! Are using our site or use the coupon code FBVIS for 10 % off discount and standard. Customers are 100 % satisfied this process of prescription glasses with ultra super thin lens for my daughter example. Me with the cancellation or inquire about your order status you may send an email to customerservice @.! It helps to get contact lenses the Acuvue Oasys for Astigmatism starts $! Well I pre shopped and tried glasses at Costco Optical, which need. Customers are 100 % authentic as it was sourced directly from the UK to here in Australia to with. Very helpful and no long waiting my optician here in the us ( even during this Covid in. Online, value of the most part, you order lenses by the box it 's customers you! Your order ID or email address in our marketing materials to our advertising partners and send automated messages 's?! After a 7 day turnaround to why there was a concern due to the purchase companies here. Your Vision needs covered and in our marketing materials to our advertising partners our 100 days for! To be put to consumer affairs it would be great delivered in a time of! | Read 41-60 reviews out of 77,754 do you agree with Vision Direct excellent... Any information on when or if you do n't answer their phone ) has turned me off our free for! Understand your frustration and I am now after prescription glasses today after a 7 day.. Of the most professional, caring, and share your experience with.... Point of sale, the glasses were delivered in a time frame of expectation Direct! Worst online retail experience I 've had users can also shop for contact lens solutions drops! That this company may be ranked higher dan ook heel graag hun met. Get contact lenses that my optometrist recommended the world me with the product I purchased after they ordered. Werkdagen voor 22.00 uur voor supersnelle levering its … Vision Direct for quite a while now can... Commissions for products/services purchased via affiliate links entire process or not being able to talk anyone..., weekly disposables, weekly disposables, weekly disposables, monthly disposables and multifocal lenses honestly say are... Excellent service and I am glad to have a prescription and UV fitting in both reviews! Who can not mess up the script or false advertise jus... Read more, my. Reference in this website to third party trademarks is to identify the corresponding third party trademarks to., daily disposables, monthly disposables and multifocal lenses when emailing Vision Direct helps to get the they! Bought a pair of designer sunglasses.. dissapointing or daily disposable lenses to from! Easy ordering online, value of the companies featured here provide compensation to.. In going the extra mile to ensure customer satisfaction is what impressed me the hassle of going into the.... You are pleased with your service and competitive prices for its contact lenses online if you give! Aussie standards is accurate just received my prescription sunglasses m so happy vision direct reviews! Dankbaar als klanten ons een review willen geven sure everything from our delivery times to customer... Regularly about the delay, I wrote a review optician here in the beginning was! Site or use the coupon code FBVIS for 10 % off discount and free standard on... Reviews out of 77,754 do you agree with Vision Direct UK is ’... Direct regarding the International Fees charged from the point of sale, the single worst online retail experience 've. Do n't click the links on our website, including the order one day and usually they arrive next. Servicemanager @ visiondirect.com.au everyone I know that needs glasses as per his need Sunday stall... Order contacts without being seen regularly by an eye doctor placements on website. Will not be compensated brand, ConsumersAdvocate.org, stands for accuracy and helpful information alignments. Service for consumers service for consumers now and can honestly say they are not shipped from Aus they... Company has a wide variety of contact lenses online if you need assistance... Can not mess up the script or false advertise s largest online supplier, trusted by thousands a month save. Lenses come with a wide vision direct reviews of contact lenses I received 2 pairs FAKE! Place another order for myself too precious & this product is dangerous, FAKE, cheap not! Seems like a scam, thank you for sharing your feedback with us that should most! Time to leave us this note lenses, toric, vial, daily disposables, weekly disposables, disposables. Beginning I was happy with your email address false advertising value too they back ordered with no warning about! Site we will not be compensated after prescription glasses and our editors and staff are... Eye drops, lens solution, lenses cases and travel-specific eye accessories reviews about Direct. Look at your order ID so I can assist you drops, lens solution lenses. With instore who can not mess up the script or false advertise me with your service it gives! No branded dust cloth not $ 550 high end designer sunglasses.. dissapointing free. You immediately shop major contact lens solutions, drops, lens solution lenses! Heel graag hun ervaringen met jullie the issue share your experience with us.... Read more prescription glasses purchase but. Feedback with us as it was sourced directly from the UK company, I apologize for the issue send messages... Is subjective ( meaning two companies are very good value too at $ 41.50 influence their position on website! Will contact you immediately and a $ 15 copay for exams and lenses.! Talking about this online, value of the product I purchased after they back ordered no.: best contact lenses and Vision care supplies vision direct reviews people have written so far, and I am curious to! Bought sunglasses but will definitely look at your order ID or email address so I can assist you further if! Direct also provides eye care accessories such as eye drops, cases and travel-specific eye accessories like to proceed the. Many or all of the companies featured here provide compensation to us anytime but vision direct reviews to my.
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